This Privacy Policy explains how Waterman Accountancy Solutions Ltd (Company No. 07215416) collects, uses and protects your personal information when you use our website or contact us about our bookkeeping and payroll services.
We are committed to handling your personal data with care, in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions, our contact details are at the bottom of this page.
The data controller responsible for your personal information is:
Waterman Accountancy Solutions Ltd
Company No: 07215416
Email: info@watermanaccountancy.co.uk
Phone: 01702 593 043
Website: watermanaccountancy.co.uk
We are a remote bookkeeping and payroll practice providing services to small and medium-sized businesses across the UK.
We collect personal information in the following ways:
Information you provide directly - when you complete our contact form, request a callback, or get in touch by phone or email. This may include:
Information collected automatically - when you visit our website, certain technical data may be collected automatically, including your IP address, browser type, pages visited and the date and time of your visit. This is collected via cookies and analytics tools.
We do not collect special category data (such as health or financial account information beyond that necessary to provide our services) and we do not knowingly collect personal data from children under the age of 16.
We use the personal information you provide to:
We will not use your personal information for unsolicited marketing. We will never sell your data to third parties.
Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following bases:
| Contractual necessity | Processing is necessary to respond to your enquiry and deliver the services you have requested. |
| Legitimate interests | Processing is in our legitimate business interest, such as responding to enquiries and improving our services, where these interests are not overridden by your rights. |
| Legal obligation | Where we are required to process your data to comply with a legal or regulatory obligation. |
| Consent | Where you have given us clear consent for a specific purpose, such as receiving communications from us. |
We do not sell, rent or trade your personal information. We may share your data only in these limited circumstances:
| Software providers | We use Xero, QuickBooks and FreeAgent to deliver our services. These platforms are bound by their own privacy policies and comply with UK GDPR. |
| Legal requirements | Where we are required by law, HMRC, court order or regulatory authority to disclose your information. |
| Business transfers | In the unlikely event of a business sale or transfer, your data may pass to the new owner under the same terms as this policy. |
We retain your personal data only for as long as necessary for the purpose it was collected, or as required by law.
Once your data is no longer required, it will be securely deleted or anonymised.
Under UK GDPR, you have the following rights regarding your personal data:
| Right of access | You can request a copy of the personal data we hold about you. |
| Right to rectification | You can ask us to correct any inaccurate or incomplete data. |
| Right to erasure | You can ask us to delete your data where there is no longer a lawful reason to retain it. |
| Right to restrict processing | You can ask us to limit how we use your data in certain circumstances. |
| Right to data portability | You can ask us to provide your data in a structured, machine-readable format. |
| Right to object | You can object to processing based on legitimate interests. |
| Right to withdraw consent | Where processing is based on consent, you can withdraw it at any time. |
To exercise any of these rights, contact us using the details in Section 12. We will respond within one month. If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Our website uses cookies - small text files stored on your device - to help the site function correctly and to understand how visitors use it. We may use the following types:
| Essential cookies | Necessary for the website to function and cannot be switched off. |
| Analytics cookies | Help us understand how visitors interact with our site so we can improve it (for example, Google Analytics). |
| Functional cookies | Remember your preferences to provide a more consistent experience. |
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. For more information visit aboutcookies.org. We also have a separate Cookies Policy with full details.
We take the security of your personal data seriously and have appropriate technical and organisational measures in place to protect your information against unauthorised access, loss or disclosure.
These measures include secure data storage, restricted access controls, and the use of reputable, UK GDPR-compliant third-party platforms.
No method of data transmission over the internet is 100% secure. While we do everything we can to protect your information, we cannot guarantee the absolute security of data transmitted to our website.
Our website may contain links to third-party websites. These sites have their own privacy policies and we are not responsible for their content or how they handle your personal data.
We encourage you to read the privacy policies of any external sites you visit.
We may update this Privacy Policy from time to time to reflect changes in the law or the way we operate. When we do, we will update the date at the top of this page.
We encourage you to check this page periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please get in touch:
Waterman Accountancy Solutions Ltd
Company No: 07215416
Email: info@watermanaccountancy.co.uk
Phone: 01702 593 043
We aim to respond to all data-related requests within one calendar month. If you remain dissatisfied, you have the right to complain to the ICO at ico.org.uk.
If you have any questions about how we handle your data, get in touch with us directly.